Starlight Advantage

Your next step

A clear picture of what we offer, and an easy way to try it.

A little about us

Helping those who “do it right” provide that service to more people.

After several decades of jobs in various service-related industries, I got tired of watching big corporations and marketers put their own priorities of profit before the best interest of customers. So I decided to build a business based on other principles: helping small business owners who do good work provide that good work to more people.

We developed a model utilizing the power of AI capabilities to streamline workflows, take the time-consuming day-to-day tasks off the plate, and cultivate new customers, while focusing on an environment of customer service excellence.

— Gary Brookins · The whole story: What we’re about →

What we suggest

Your Google Business listing

We start with a detailed deep dive into your listing, beginning with what affects your ranking most, like the categories and services listed. We also make sure details like your hours and address match your website. You get a written assessment of what we propose to do, and then we take care of it. A complete, accurate listing is more likely to rank higher, which means it’s more likely to be seen.

Articles on your listing, twice a month

We write and post short articles on topics your customers care about, like seasonal tips and recent jobs. Your customers get useful information, your listing stays active, and Google sees a business that’s engaging with its customers, so it’s more likely to rank higher.

Reviews: what people read about you

When a job is finished, your customer gets a thank-you and an invitation to post a review on your Google listing, and every review gets a reply. Fresh reviews and replies are one of the things Google weighs when it ranks your listing, and they’re what new customers look at when deciding who to call.

The starting package

All three, done for you, every month.

We’re bringing in our first few businesses at an introductory rate, locked in for as long as you stay. In return, we’d ask to share your results, with your OK.

Introductory rate

$199 a month

Nothing to pay for the first two weeks.

Recommended upgrade

Referrals: your customers recommending you

Reviews help people choose you. Referrals put your name in front of the people your customers know.

A few days after each job, your customer gets an invitation to recommend your business to a friend, and they can send that friend a short recommendation email. A friend who hears about you from someone they know already has a reason to trust you when they decide who to call. It runs after every job.

Try it for two weeks, on us. Then decide.

Nothing to pay to get started.

Week one

We take a detailed look at your listing, send you our assessment, set up your account and make the changes.

Week two

We set up the customer referral system (if you’ve added the upgrade).

Day 15

You decide whether you see progress.

Other things we can help with

Tick anything you’d like to hear more about.

Tell me more

Frequently Asked Questions

When do I pay?

Nothing for the first two weeks. On day 15, if you’d like to keep going, we send an invoice for the first month, due within 7 days. After that, it’s monthly.

Is my customer information secure?

Your customer list stays private. We use it only to contact your customers on your behalf, and we never share or sell it.

How do you contact my customers?

By email, in your business’s name, after each job is finished.

Do I have to change how we work?

We want to keep the impact on how you already work to a minimum. Before we start, we may send a short questionnaire about how your business runs day to day, like how jobs get booked and which tools you use, so we can adapt to you, not the other way around. The one thing we need is to know when a job is finished, so the thank-you goes out at the right time.

Do you need my passwords?

No. For your Google listing, you add us as a manager, and you can remove us any time. If we ever connect to another tool you use, like a scheduling system, you approve that connection yourself, either by signing in and clicking “Allow” or by creating an access key you can switch off at any time. Your passwords stay with you.

How do I stop?

Just tell us. There’s no contract and no cancellation fee. We remove our access, and anything that’s yours stays yours.